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Posted: Wednesday, February 7, 2018 2:19 AM

We are currently seeking for a full time Fire Alarm Service Technician in Burbank CA. This is a DIRECT HIRE position. Full benefits and a company vehicle will be on the offer. If you are qualified and interested, please send your resume to ASAP. Responsibilities: Billable Service Tickets - Enters accurate billable time and products to all service tickets into ConnectWise, entering professional and thorough information in appropriate ticket fields, leaves/updates ticket to the correct status for timely system notifications. Identifies and communicates any revenue-generating opportunities and leads and informs Dispatch to distribute to applicable Account Executive. Adheres to all company's policies and procedures, maintaining both the appearance and operational safety of the vehicle, keeping inventory accurate and relevant practicing and maintaining FIFO standards. Follows facility and check-in and check-out procedures to ensure accurate communication, billing, and customer approval. Reviews charges on Service Tickets to ensure accuracy before printing and reviewing with customer for approval. Notifies the Warehouse Manager of any standard service vehicle inventory items or tools that need replenishing or replacement to ensure the Warehouse has accurate part information for timely and efficient ordering; ensuring the vehicle passes inventory inspection. Identifies and communicates necessary parts and/or part numbers accurately and timely, according to Warehouse policies and procedures. Generate Revenue - Identifies and communicates any revenue-generating opportunities or leads by suggesting upgrades and system modifications for better system performance and enhancement; act as a technical consultant for pre-sales support. Acts as technical consultant for pre-sales support. Experience: At least 2-5 years of fire alarm service experience Certifications preferred: NICET I EST-3 Lenel NICET I AMAG Genetec Avigilon


• Location: Burbank, San Fernando Valley

• Post ID: 160712122 la is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018