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Posted: Tuesday, February 20, 2018 12:05 AM

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Description

Shift: M-F 7:00 AM -- 3:30 PM (schedule may vary slightly)
Wage: $14:00 Hour
Start Date: ASAP after meeting all pre-employment requirements
Respond by sending your resume

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION (CSR)/ SALES Not inclusive:
The role of CSR/Sales is: Responsible for monitoring "Customer satisfaction" and ensuring prompt action and resolution of all customer issues (Examples include taking request for quotes, processing orders, providing follow up / status, to customers via telephone, fax, email, and customer internet portals.
Provides in-service support for escalated issues and works with other groups to strategize solutions for issue resolution. Investigates issues thoroughly and maintains comprehensive information pertaining to customer issues.
CSR strives/ensures that his/her, as well as the company monthly booking (sales) goals are met.
Place "cold" and "warm" calls to customer or potential customer to promote sales.
The position requires CSRs to log a minimum of daily calls.
Facilitate communication between the customer and the appropriate company department such as manufacturing, planning, and quality. Communicates regularly with clients to ensure company is meeting their expectations.
Encourages, facilitates and reinforces strong relationships between Customers and Management.
Qualifications - As our ideal candidate, you will have the following:
A minimum of three (3) years of previous CSR experience, preferably, in Aerospace.
Must be able to follow written and verbal directions.
You are computer literate and at ease with current information / data processing technologies such as MS Office applications and ERP experience is an asset. Blueprint/Drawing interpretation a Plus.
Typing abilities of a minimum of 30 WPM
Candidates undergo testing on: Spelling, Typing, Excel, Outlook, Word
Candidate offered a position will undergo Background Check
We participate in E-Verify
Candidate offered a position will undergo Drug Testing
Equal Opportunity Employment
Evidence of US person is required under ITARRegulations
At Will Employment
Must be able to communicate in English (Read, Write, and Speak)
To be considered for the position, a complete and updated resume must be submitted with current contact information lsited.

If you should have any questions, please email me at debra@questrecruitmentllc.com
Job Category: Aerospace / Defense [ View All Aerospace / Defense Jobs ]
Employment Type: Temp-to-Hire
Job Location: Corona, CA USA
Job Location Zip/Postal Code 92881
Posting Company Type Recruiter
Post Date: 01/03/2018 / Viewed 55 times
Contact Information
Company: Quest Recruitment LLC

• Location: Los Angeles

• Post ID: 157020817 la
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