Home > Los Angeles jobs > Los Angeles administrative/office

Posted: Monday, January 8, 2018 2:37 AM

Position Purpose:

The Loan Servicing Officer is responsible for supporting internal and external customersby performing a multitude of tasks.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

1. Process/Review loan boarding

2. Daily reports review

3. Daily Non-Post accounts /GL balance/ adjust loan payment transactions final review

4. Troubleshoot and resolve system / processing issues

5. Process/Review Loan Advance and Construction & Multi Advance loan disbursements

6. Process/Review demands, payoffs, and paid off loan processing (collateral release)

7. Process/Review Loan Servicing Requests (system/Code changes, impairment, non-accrual,change of address, ACH/Auto payment setup, delinquent tax data,, insurance tickler input, etc.)

8. Help create and maintain department Policies & Procedures manual

9. Assist manager with Mergers & Acquisitions projects (planning, testing, validating, vendorcommunications, cross-training, etc.)

10. Resolve escalated customer service issues

11. Review/ Service/Solve problem/Charge-off for SAD


Associated topics: loan, loan underwriter, mortgage officer, mortgage originator, mortgage servicing officer, personal banker, personal banker i, personal banker ii, personal banker iv, representative


• Location: Los Angeles

• Post ID: 156235087 la is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018