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Posted: Friday, August 11, 2017 12:08 AM

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Job Description

We are a boutique law firm focusing in personal injury and employment law.

We are seeking an experienced (1-2 years in a personal injury law firm) bilingual (Spanish/English) staff member to join our Personal Injury Department.

Responsibilities include:

➠ Conduct the intake process in person and over the phone
➠ Retrieve necessary information regarding the new case(s) via phone, demonstrate compassion for the injured party.
➠ Locate applicable reports such as traffic and collision reports, police reports
➠ Interview witnesses as appropriate
➠ Provides excellent client service by establishing a rapport with callers, using appropriate tone, clear enunciation, respectful words, as well as empathy for their situation and needs
➠ Evaluates the information obtained from each caller to determine whether an appointment should be set for the prospective client, a referral to another attorney or firm should be made, or some alternative information should be provided
➠ Assist in gathering police report, medical bills and records from hospitals, Medi-Cal, Medicare, private doctors, for established clients

Qualified candidate will have 1-2 years related experience. Knowledge or experience in the areas of insurance claims, personal injury is a must. Must have excellent client service skills, strong oral and written communication skills. Must be bilingual in Spanish. Experience with Word, Excel, Outlook required.

Job Type: full-time or part-time
Job Location: Wilshire/Bundy 90025
Required education: High school or equivalent
Preferred: AA or college degree

Required experience:
Personal Injury or Insurance claims: 1 year

Required language: Bilingual Spanish


Please send resumes and comp demand to: staff@pourati.com. No calls or other emails please.

• Location: Los Angeles

• Post ID: 126717663 la
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