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Posted: Wednesday, April 19, 2017 11:36 AM

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ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Provides timely and accurate information to incoming customer order status and product knowledge requests.
Provides timely feedback to supervisor/manager regarding customer concerns.
Interacts with customers and provide information in response to inquiries about accounts, products, and services, etc.
Knowledge of billing and collections and ability to explain these issues to the customers.
Greet walk in customer and remain customer relationship.
Provide will-call service to our customer.
Follow department’s Standard Operating Procedures guidelines.
Follow guidelines set by department/company.
Other duties as assigned by supervisor/manager.
QUALIFICATIONS, SKILLS, EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

A minimum of 1-2 years experience in customer services.
Fluent in English. Bilingual preferred.
Computer skills required.
Great communication, phone, and customer service skills required.
Excellent attitude when dealing with difficult situations.
Be able to carry 25 pounds
Job Type: Full-time
Job Location:Industry, CA 91746


email resume to karmans@b2sign.com

• Location: City of Industry, CA, Los Angeles

• Post ID: 110214758 la
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